Privacy policy

Who is responsible for your information

The person responsible for the information you leave on this page is Laura Méndez (Horizonte Realty), the real estate agent who runs it. She decides what it is used for and she is the one who answers you.

Sinsajo Creators provides the technology (the software and its hosting) and handles the information only on the agent’s instructions and to make the service work.

Mailing address: Horizonte Realty · 500 Maple Ave, Suite 200, Des Moines, IA 50309. Email for privacy matters: demo@example.com.

What information we collect

Depending on how you reach the agent, the following may be stored:

• What you type in the contact form: your name, email, phone number, the property or area you are interested in, and your message.
• If you tick the consent box: the date and time, the exact text you saw, your language, and your IP address and browser, as proof of what you agreed to.
• Emails that real estate portals forward to the agent when you show interest in a property (your contact details and your message).
• Notes the agent writes about your inquiry and the history of the messages she sends you.
• If the agent dictates a note about you by voice, the audio is sent to a transcription service to turn it into text.
• If you are a past client of the agent: the details she already had from that transaction and loads into the system to remember important dates, such as your name, email, phone number, language, the property address, the closing date, your birthday if you shared it, and whether you asked her not to contact you again.

We do not ask for sensitive information (such as a Social Security number, bank details or health information). Please do not put it in your message.

The public pages do not use advertising or analytics cookies, or tracking pixels. Because we do not track you across sites, there is no tracking to turn off: if your browser sends a “Do Not Track” signal, the result is the same and nothing changes.

What we use it for

We use your information to:

• Answer your inquiry and follow up with you.
• Prepare draft replies with the help of artificial intelligence. The agent reads and approves every message before it goes out: the artificial intelligence does not write to you on its own.
• Keep a record of your inquiries so they do not get lost.
• If you are a past client, prepare a greeting for your home anniversary or your birthday. The agent reads it and sends it herself; if you reply STOP, she will not write to you again.

We do not use it to send you third-party advertising.

Calls and text messages

The consent box on the form is optional and comes unchecked: you can send your inquiry without ticking it. If you tick it, you agree that the agent may contact you by email, phone or text message about your inquiry and to follow up, a few messages at most. Agreeing is not a condition of buying or selling a property.

Message and data rates may apply. To stop receiving text messages, reply STOP. To stop receiving emails, tell the agent or write to the privacy email.

Who we share information with

To make the service work we use the providers below, which receive only what they need for their role:

• Supabase: database and storage.
• Vercel: hosting for the page and the application.
• OpenRouter: sends the text needed to artificial intelligence models to prepare the draft replies.
• Deepgram: voice-to-text transcription, and the voice the system uses to answer the agent.
• If the agent uses “BOSS by voice” to talk with the system, the names of files and inquiries, the properties, the dates, the notes from her own reminders, the totals of her own business (amounts collected, goals) and, for the clients she lost, the reason a deal fell through and the commission it would have paid, as needed to answer her, are sent to OpenRouter (artificial intelligence) and Deepgram (voice). If she turns on live voice, her voice and BOSS's answers are also sent to Google (Gemini Live). Phone numbers, emails and the text of your messages are not sent.
• Resend: sending emails.

Only if the agent connects her own account or key: Google or OpenAI (artificial intelligence models) and Meta (Facebook and Instagram, to post on her pages).

We do not sell your information

We do not sell your information and we do not share it with third parties for advertising. We may disclose it only if a law or a legal order requires it.

How long we keep it

• Your inquiry stays in the system until the agent deletes it.
• An email forwarded by a portal is kept in its raw form for only 90 days; after that it is deleted automatically and only the information extracted from it remains (for example your name, your contact details and your message).
• The proof of consent is stored with the inquiry and is deleted with it.

Your rights: access, correction and deletion

You can ask for a copy of your information, ask for it to be corrected, or ask for it to be deleted. Write to demo@example.com; the agent answers within 45 days.

The agent can export, correct or delete your record from the application; deleting it also deletes its associated data (messages, drafts and the proof of your consent).

Security

Information travels over encrypted connections and is accessed only by the agent and the technical team that supports the service. No system is perfect: if a security breach affected your information, the agent will notify you as the law requires.

Children

This page is not directed to children under 13 and we do not knowingly collect their information. If you believe a child left information here, write to demo@example.com and we will delete it.

Changes to this policy

If we change this policy, we will post the new version here with its date.